Documentation

Adding Users and Content

Contents

Overview #

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Adding Users #

Now that you are set up as the admin of a WordPress.com based site, you’ll want to add the other admins, editors, authors, and contributors, so they can get cracking on the content.

The first thing to know is that users can have different permissions regarding creating, editing, and modifying site content. We suggest reviewing WordPress User Roles and select the appropriate permissions for that new user. Roles can be changed at any time by a site administrator.

If you have a small number of users (~15 or less) to add to your new WordPress.com site, we’d recommend asking them to sign up for new WordPress.com user accounts if they don’t have them already, and then inviting them to your new site with their appropriate role. Your writers and editors can sign up for WordPress.com accounts from the WordPress.com homepage. We also have documentation on how the invites system works.

If you have more than fifteen or so users, or you have users who need to be added to a lot of sites, we can take care of creating or adding them for you using some magic behind the scenes.

Important note: We prefer you ask your team if they have existing WordPress.com user accounts first, and to provide them to you if they do. In many cases, they may have already signed up for them and this will reduce confusion in the long term to just use one account across all of their WordPress.com sites.

For adding users to one or more WordPress.com sites, please send us a spreadsheet (or CSV) with each user’s WordPress.com username, the role (“admininistrator”, “author” or otherwise) they should be added to the site as, and the URL for the sites they need to be added to.

For creating new users and then adding them to one or more WordPress.com sites, we’ll need a bit more information: WordPress.com username, email address, first name, last name, display name, and user role. This should come as a CSV or spreadsheet. All new users created with this method will be prefixed with a common slug. If they want to have their “unbranded” WordPress.com username, they’ll need to create it in advance.

When you have this information together, please contact us through the VIP Support form in your dashboard, and attach your CSV.

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Adding Content #

If you’re coming to WordPress VIP with content from a pre-existing site, you’ll need to read about Migrating and Importing Content.

When it comes to creating new content here is some essential reading for the editors, authors, and yourself as you support them in their WordPress adventures:

* Many of those pages have awesome videos at the bottom.