Six Questions with Trew Knowledge

This post series profiles each of our featured partner agencies.

Trew Knowledge is an award-winning digital marketing agency located in Toronto. They have been a WordPress.com VIP Featured Partner since 2015. We asked founders Anthony Moore and Shawn Barrans six questions to help you get to know who they are as an agency.

Boardroom Mural at Trew Knowledge HQ

What’s your agency’s origin story?

Trew Knowledge was founded in 2009 by Anthony Moore and Shawn Barrans. Anthony, with a background in Digital Media Arts focusing on design and programming, and Shawn with a degree in Marketing, were able to mesh their different set of skills to form an agency that offered clients full 360 solutions.

In our first couple of years in business it was just the two of us, working on a kitchen table in a suburb just outside of Toronto. We were constantly working all day and night building relationships with clients, attending networking events, participating in trade shows, and partnering with other agencies.

When we started making traction and bringing on a lot of clients we decided to rent office space downtown Toronto and hire staff. It was around this time we built a relationship with WordPress.com VIP and eventually became part of the Featured Agency program. In addition, we have become exclusive partners to Gigya and ramped up our services in the Customer Identity and Access Management industry.

Today, we work with some of the largest brands in Canada, as well as globally. Being able to work closely with the talented people at WordPress VIP has given us the ability to take on large, enterprise projects and deliver incredible solutions.

Pick three words that describe your agency culture.

Collaborative, passionate, and forward-thinking.

Our office is laid out in a collaborative, open-concept workspace. This gives everyone on the team the opportunity to speak freely, share ideas, and work together on projects. Since we are currently a small team, everyone gets the opportunity to work on several projects at once. Because of this, we have been able to improve, streamline, and automate several of our processes for project delivery.

When we are looking to bring on talent to join our team we look for someone with a genuine passion for what they do. Whether a creative person or a programmer, their passion must play a large role in their lives. Everyone on our team has an incredible thirst for knowledge.

Anthony Moore presenting at BigWP in Toronto

Tell us about a client project you are especially proud of.

Our relationship with the Canada Olympic Committee goes back more than five years with the development of their flagship site ahead of the 2014 Winter Olympics Games. We also programmed the Canadian Olympic Club, the official fan club of the Canadian Olympic Team.

The Canadian Olympic Club, powered by Gigya, is the first ever digital fan club of it’s kind by any national Olympic team. It allows fans to log in via their favorite social network and complete various challenges to earn points. These points can then be redeemed for contests and prizes, including swag, trips, signed memorabilia, and digital downloads.

The success of the website has been honoured with accolades such as an official honoree in the 18th annual Webby Awards for Best Sports website, Communication Arts “webpick of the week”, and Gold for best mobile user-experience in the 2017 W3 Awards.

What are you most excited about in the WordPress community right now?

2018 is going to be a very exciting year for WordPress, and the internet overall. With the General Data Protection Regulation (GDPR) taking effect on May 25, 2018 we are interested in seeing how website/business owners handle the regulations for data protection. Internally, we are in the process of developing a set of tools to help guide people using WordPress and assist with maintaining a compliant website. We hope to share more details with the WordPress community over the next couple of weeks.

Our team is also very excited for the release of Gutenberg. Our team has been testing the new editor for a few months and are really excited to get this in the hands of clients. While there may be concern for many people, given this is a big change for how they currently use WordPress, we feel this is a very forward-thinking approach and will really create a bit of a standard for content creation.

Panel Discussion on Customer Identity Management (From left to right: Shawn Barrans – Trew Knowledge, Vic Torossian – Corus Entertainment, Georgia Sapounas – Canadian Olympic Committee, Anthony Moore – Trew Knowledge, Sergey Krayniy – Gigya)

What’s your favorite conference or event of the year, and why?

This year our team attended WordCamp US in Nashville. This was our first visit to WordCamp US and we were blown away by the quality of content and speakers at this event. It was great to see some fellow WordPress VIP partner agencies in attendance from around the world and catch up with them.

This was also our first time visiting Nashville, and between the music and hot chicken, we are looking forward to returning next year and doing it all again.

(And the sixth: Ask yourself a question and answer it) What are you looking to accomplish in 2018?

2018 has already been a busy year, and it has just started. As mentioned previously, this is a big year for GDPR compliance and it is something Trew Knowledge is taking very seriously as it impacts several of our clients. For organisations we work with who are using WordPress, we are in the process of developing a set of tools to assist with them becoming compliant. This has certainly been challenging so far but we see this being an incredibly valuable tool for our clients and the WordPress community in general.

As an agency, we are always looking to grow. We are looking to bring on more talent that will allow us to not only expand our client services, but also be able to develop more product based solutions. We have had the pleasure of working with clients from hundreds of different industries, and each one offers its own unique set of challenges and opportunities.

Thank you, Anthony and Shawn!

More on Trew Knowledge:

Agency focus and specialties

  • Strategy
  • UI/UX Design
  • Customer Identity Management
  • Gamification & Loyalty
  • Custom WordPress.com VIP themes & plugins
  • Content & Data Migration
  • WooCommerce

Currently working with: The Canadian Olympic Committee, Corus Entertainment, Rubicon Project, Rakuten Viber, The Nation Network, Hip2Save, Barnes & Noble, Toronto Film School, Yorkville University, Sun Life Financial, Walgreens, Arizona State University, and the Justice Institute of British Columbia.

Agency highlights

  • Exclusive WordPress VIP partner in Canada
  • Preferred solution partners with Gigya and Zurb
  • Official honoree in the 18th annual Webby Awards for Best Sports website for Olympic.ca
  • 2017 W3 Award, Gold – Best mobile user-experience for Olympic.ca

Ready to get started?

Drop us a note.

No matter where you are in the planning process, we’re happy to help, and we’re actual humans here on the other side of the form. 👋 We’re here to discuss your challenges and plans, evaluate your existing resources or a potential partner, or even make some initial recommendations. And, of course, we’re here to help any time you’re in the market for some robust WordPress awesomeness.

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