Six Questions with rtCamp

This post series profiles each of our featured partner agencies.

rtCamp has been a WordPress.com VIP Partner since 2016 and has been building big with WordPress since 2009. They are based in India, with a subsidiary in the US, but work with clients from around the world, like HCL, PMC, NewsUK and IndianExpress.

Some rtCampers at WordCamp Pune 2017

What’s your agency’s origin story?

The idea of rtCamp was conceived in 2006. It all started with blogging; Rahul (rtCamp’s founder) loves writing.

In 2007, Rahul came across WordPress and immediately fell in love with both the software and the community. The line soon blurred between writing articles and writing code. After all, “Code is Poetry!”.

Rahul’s first blog, Devil’s Workshop, grew over the next few years into one of India’s top blog networks. The blog had full time authors, editors and more than hundred guest bloggers working through a transparent revenue sharing model.

When the ripples of the 2008 recession hit India, Rahul started teaching WordPress to friends in need of jobs and finding freelancing gigs for the entire group. The idea took off and rtCamp was formally incorporated in 2009.

The objective of rtCamp, from the start, was to build a sustainable business that pursued excellence and put its people above all other things in open source technologies. We believe strongly in the quality we deliver. Our challenge though, that persists even today, is grappling with the perception of cheap labour and bad quality associated with the region.

Fortunately, rtCamp has been growing at a steady pace since 2009. We currently have a team of over 60 rtCampers, a substantial part of which is working remotely at any given time.

We are proud to be able to work with some of the largest brands in publishing, ecommerce and in the startup space, with clients from every continent (except Antarctica 🐧)

“Good Work by Good People” – rtCamp summarized in one line!

Pick three words that describe your agency culture.

  • Excellence– With everything we do, we are constantly challenging ourselves to find new and better ways to do it. We believe perfection is endless journey and no matter how well you do it now, you will find something to improve later.
  • Equality– “rt” in rtCamp stands for “Round Table.” This philosophy of treating everyone with dignity, respect and equality is echoed in everything from our hiring process, to HR policies and team events.
  • Good Karma– We believe in the clichéd power of doing good in every situation. One of the practical ways we do this is by putting our employees’ and clients’ interests above all else.
“Can you do it better?” – a simple question reminds goes long way in delivering excellence!

Tell us about a client project you are especially proud of.

We have two projects we’d love to share.

One of our earliest projects was migrating multiple sites for Geometric Global, now part of HCL, from Microsoft Sharepoint to a WordPress multisite and multilingual setup. We are especially proud of this project because it involved guiding a large enterprise to an open source platform, and it was way back in 2012!

Another milestone was the optimization and development of Vanguard Nigeria – one of biggest news site in Nigeria. We were drawn to this project because of the challenge involved with delivering a stable publishing solution for a large scale traffic within the constraints of technology infrastructure available in Nigeria such as very low Internet speed and majority of traffic flowing through Opera Mini. To us, Vanguard is great example of the democratization of publishing.

What are you most excited about in the WordPress community right now?

Being a company that is so closely tied to WordPress, we also find it hard not be excited for Gutenberg. The sheer scale and ambition of the project is a humbling reminder of the amazing WordPress community that we are a part of. We are actively involved in Gutenberg through our fields middleware project, educating users through 1-on-1 calls and moving our own website to Gutenberg.

Above all, we are really excited about the efforts of the local and international WordPress community in education. We are particularly pumped that students get to experience the amazing values that WordPress and the open source software movement at large stands for – inclusivity, transparency, collaboration.

Over the past couple of years, rtCamp has been working with our local university and institutions to introduce WordPress and other FOSS (free and open-source software) into the curriculum of engineering students degree program.

What’s your favorite conference or event of the year, and why?

Though we participate in events around the world, some of the most exciting developments are happening in the smaller events closer to home. For example, we were recently part of a FOSS meetup in a large university in our city. There were about 300 students from around the state, eager to learn more about how they can make a career in WordPress and open-source technologies. We love being a part of smaller, more student-focused events like these.

Our team also really looks forward to a few WordCamps. Over the years, we have met and built relationships with several WordCamp US and WordCamp Europe attendees. We also have some great memories being a part of WordCamp Mumbai and WordCamp Bangkok. Each of these events have given us the opportunity to interact with people from all types of backgrounds, skill sets and cultures.

rtShirt – rtCamp T-shirt

Ask yourself a last question, and then answer it: What do you look to do over the coming year?

Even though WordPress is now used by 30% of the web, we feel that it is still underrepresented within large enterprises. So we are working on some engineering and marketing initiatives to increase WordPress adoption.

More specifically, we’re focusing efforts on promoting WordPress training within educational institutions. We believe this will be a virtuous circle with WordPress adoption in enterprise: greater demand for WordPress will mean increased need for talented engineers, and increased availability of talented engineers will make it easier for enterprises to adopt WordPress.

The way we say it internally – it’s “WordPress in Education and Enterprises” year!

Thank you, rtCamp team!

More on rtCamp:

Agency focus and specialties

  • Discovery and Strategy
  • Content Migration
  • Custom Publishing Workflow
  • User Experience
  • API integrations
  • WooCommerce Specialist
  • Code Review

Currently working with: NewsUK, HCL, PMC, Vanguard, The Indian Express, Rotimatic, NJ Advance Media, Isha

Agency highlights

  • WordPress Solutions for Publishers and Marketing teams
  • WordPress Core Contributions
  • eCommerce – mostly using WooCommerce
  • Staff Augmentation and Training
  • Spreading WordPress in Education

Six Questions with XWP

This post series profiles each of our featured partner agencies.

XWP has been a WordPress.com VIP Partner since 2013 and have been building big with WordPress since 2009. Their earliest at-scale WordPress gig was a 50 brand migration with Rogers Media, followed by 9 more years of leading the industry.

XWP team at work

What’s your agency’s origin story?

In the beginning there was XHTMLized…

Some companies are born in a moment, and others emerge over time. XWP is one of the latter. Part of the X Company family, we started as the WordPress team within X-Team, one of our sister companies. 2014 was when we officially spun into our own company with our first major project being the high-stakes migration of 15 News Corp Australia properties to WordPress. This project set the standard for the type of work we would pursue and excel at over the next 4 years: complex, business-centric engineering for high-traffic websites. The News Corp Australia project also established something fundamental to who we are now as a group of people: a team committed to contributing to the Open Web and the Open Source Community. Translating the work we do with clients back in to WordPress was something kicked off with News Corp Australia, and has been something we have brought to every project and client relationship since.

Today, we continue to adhere to the characteristics of our earliest projects. We take on projects that are complex, interesting, and reciprocally valuable to the WordPress ecosystem. Our remote team has grown from the original 8 to 45 and now covers 14 different countries across 6 continents.

Pick three words that describe your agency culture.

  • People (are of the Highest Value): We treat them with care, respect, and generosity, always.
  • Visionary: We believe in the Open Web and its undeniable value to humanity. We work to ensure it has the strongest possible future and look for opportunities to break new ground on open source projects.
  • Best Practices: We champion development best practices in the community and bring this commitment to our clients and projects.

Tell us about a client project you are especially proud of.

We’ve been incredibly fortunate to work on some very cool projects with some very cool companies. One recent project that stands out was a front-end performance engagement we did with Heavy.com. Our engineers were given the ultimate brief: “Make it blazing fast!”. The team seriously went to the next level in diagnosing, building, and testing and have achieved results on low-speed devices/connections that the majority in the industry didn’t think was even possible. It was very fun to see this project unfold and very rewarding to hear of the impact it’s made on the client’s business.

Our partnership with Google is also worth mentioning. We’ve worked with them on a couple of projects, including the Coding Standards project Tide. More recently we’ve worked with them on AMP and its intersection with WordPress. Not only are we bringing the latest of AMP to the WordPress plugin, but we’ve been able to technically contribute directly to the AMP Project, engage and educate the WordPress community on AMP, and even present on the work at this years AMPConf.

XWP Engineer Thierry Muller sharing on the AMP Plugin at AMPConf 2018 in Amsterdam.

What are you most excited about in the WordPress community right now?

We shared this question with the whole team. 🙂 Their responses can be best summarised under: Gutenberg, Tide (Coding Standards), and the impact of Design.

  • Gutenberg: I dare anyone to suggest Gutenberg is not the biggest deal in WordPress this year. Its impact seeps through every layer of WordPress. It will change the editing experience for all, small blogs to big media. It will change how developers, of themes and plugins, architect their work. It will change transform the entire site building experience for WordPress users in years to come. It’s bold, ambitious, and convinces us that WordPress has an important role to play in the Open Web for next 15 years of its life.
  • Tide (Coding Standards): Coding best practices have alway been a core part of who we are. We’re excited that code quality, and general coding standards, is receiving even more attention by the community. Our contribution through this with Tide reflects the importance we place on this and our commitment to helping the community in this area.
  • Impact of Design: Over the last year we have deepened our appreciation for UX and design-led projects. The understanding of the user experience and allowing it to influence product development is something we believe is really going to unlock the potential of WordPress even further. It’s been inspiring to see these kind of practices in those working on WordPress Core.

We’ve been seeing amazing work from the team tackling Gutenberg, design support for major Core focused initiatives, and organizational changes for how design and development can work together. – Joshua Wold

What’s your favorite conference or event of the year, and why?

This is a great question and the responses from the team have been interesting. The big theme though is something along the lines of “whatever event is next”. This sounds a lot like a cop-out answer, but the reason is we are a remote company and there are only a couple of cases where 2 or more people live and work in the same city. Events for us represent opportunities to get together and get some face time with friends. Connecting with the open source community IRL is fantastic as well, but time together with colleagues is something we enjoy finding excuses for.

With that said, we are big fans of LoopConf, with its deep dive focus on engineering, and WordCamp for Publishers, launched just last year, with its focus on an industry we work closely with.

(And the sixth: Ask yourself a question and answer it) What does “building a better web” practically look like?

Our company call-to-arms is “Let’s build a better web”. It’s unpacked further in the statement “We work for a future where the open web is more performant, secure, reliable, and accessible.

The application of this could be as simple as that when we work for our clients, we adhere to best practices and ensure we build the best possible version of what can be built. We do do this, but “building a better web” is even more than that. Just as we go deep on the work we do for clients and partners, we look for opportunities to go wide and influence the standard of the whole internet. If we can improve that standard by even a small percentage, how many lives and businesses will be positively impacted. Two current examples of this kind of work are Tide and our work on the AMP project. Tide will help improve the quality of code across the entire WordPress ecosystem (that’s 30% of the web) and AMP represents a widely used standards based technology.

Building a better web means adhering to best practices ourselves and lowering the barrier of entry to best practices for everyone else.

Thank you, XWP Team!

More on XWP:

Agency focus and specialties

  • Experience with largest enterprise-level platform migrations to WordPress
  • Collaborative and caring approach
  • Custom workflow development
  • Enterprise-level engineering
  • Code audits
  • Developer training
  • Ongoing support

Currently working with: NewsCorp Australia, Heavy, Rogers, Fairfax Media, Google, Beachbody, Rolling Stone, Automattic, Variety

Agency highlights

  • WordPress Core Lead Developers and Project Leads
  • Specialists in complex, at-scale, never-been-done-before WordPress engineering
  • Lead advocates on the WordPress Coding Standards Project
  • Contributors to the AMP project

Welcome Yoast!

We’re excited to announce Yoast as a VIP technical partner! Over the last year we’ve been working with the Yoast Premium plugin on our VIP Go platform with a number of our clients with great success, and we are proud to add them to our VIP technical integration program.

The Yoast team at Yoastcon

Yoast is a household name for anyone in the professional and enterprise WordPress community. As one of the most popular plugins perennially in the WordPress.org marketplace, their SEO tools help over 8 million websites to optimize their pages for search engines. With their easy-to-use guidance, you can easily write and maintain optimized pages for the keywords you want to rank for.

Yoast guides you with focused recommendations for both SEO and human readability, and provides easy-to-update interfaces to test and refine over time. These analyses and recommendations are evaluated and adjusted on a frequent basis, to match the latest developments in SEO.

The Premium version, recommended for enterprise WordPress teams, offers a ton of helpful features including the following:

  • Optimize every page for up to 5 keywords
  • Internal linking suggestions for better cross-linking
  • Redirect manager: your visitors don’t get stuck on a 404 Not Found page
  • Preview of your page in social media
  • Content insights: are the keywords you’d like to rank for in line with what you’re actually writing about.

Additional specialized Yoast tools include Local SEO, Video SEO, News SEO (optimized for Google News), and WooCommerce and Local WooCommerce options.

“VIP is an excellent platform for enterprise WordPress applications. It only made sense to formalize our connection. We’re excited to work with VIP and continue to fulfill our mission of SEO for everyone,” said Joost de Valk, CEO and Founder of Yoast.

“At VIP we’re relentless about providing our customers great flexibility in addition to performance, speed, and security. As a part of our vision to make it easy to take advantage of the very best that enterprise WordPress has to offer, we seek to identify the tools and technologies clients rely on most, and forge a deeper tie with them and their development teams. As Yoast is a trusted component of many of our clients’ ongoing SEO testing and optimization cycles, we’re excited to welcome them officially as a VIP technical integration,” said Nick Gernert, CEO of WordPress.com VIP.

Six Questions with Human Made

This post series profiles each of our featured partner agencies.

Founded in 2010, Human Made has been a VIP Featured Partner since 2013. We asked Commercial Director, Ant Miller, and Communications Manager, Ana Silva, six questions to help you get to know who they are as an agency.

A shot taken by a WordCamp Brisbane attendee where Human Made provided Coffee Sponsorship (photo credit: Emma Howchin)

What’s your agency’s origin story?

Human Made was founded in 2010 by Tom Willmot and Joe Hoyle, who had previously worked as freelancer web developers building WordPress projects for small clients.

Eventually, Tom was hired by a large US based organization who had purchased a number of sites and wanted to build niche WordPress powered social networks. Joe soon joined him and here they gained experience working with clients and building sites that eventually grew in scale.

When they left the company with an impressive portfolio, they continued freelancing but with increasing workloads and more clients, they soon realized they could combine their skills and take on different aspects of the business. Tom took on the business operations as CEO, and Joe took over the engineering department as our CTO.

Our first few hires were local, and the opportunity to hire remotely arrived with Daniel Bachhuber and Paul de Wouters. Daniel had previous remote experience and bought many of these processes to the company, some of which are still being practiced today. Within a few months of the remote hires, the company pivoted to being entirely distributed. Although some people still did (and still do!) work in our first home, the Matlock office.  

Fast forward to 2014, and Noel Tock completed the trio as a partner and CPO with a new Product team, managing projects such as Happytables, Nomadbase and BackUpWordPress.

Today, we’re a team of 60+ people based in five continents working with clients across the globe, and one of the leading providers of large-scale enterprise publishing platforms.

Pick three words that describe your agency culture.

Sustainable, supportive, open.

Our culture is guided by our commitment to being open and inclusive, with each other, our clients, and the wider community. It’s also something we have to maintain remotely, and as we’ve grown, we’ve had to find new ways to adapt and ensure our culture survives and thrives. Keeping that growth sustainable, demonstrating support for each other, and adopting openness in our collaboration and communication, are fundamental to who we are.  

Human Made Product team in their weekly meeting

Tell us about a client project you are especially proud of.

We’re extremely lucky to have worked on some really exciting projects in the last seven years, and there’s certainly some we won’t ever forget. Back when we started, we built the digitaltrends.com website and in those days, it was one of the largest websites being built with WordPress. It was an exciting time for the community, and we’re delighted to see that even with astronomical growth, the website remains on WordPress.

In more recent times, we’ve had the privilege of working with big media publishers, such as Fairfax Media and Capgemini; the latter, a project we completed alongside WordPress.com VIP, and which involved a complex replatforming effort from Drupal to WordPress. It required a huge collaborative effort between several agencies, and ushered in a new and more effective culture of digital creation for the Marketing and Communications team at Capgemini.

What are you most excited about in the WordPress community right now?

The Enterprise Growth Council, and its focus on WordPress agencies working together in the commercial space to a common end goal, is a really exciting opportunity for all of us. We’re passionate about WordPress’ capacity and potential, and really want to get behind a bigger push to market and deliver WordPress as an enterprise-grade CMS. We feel this is something best accomplished as a wider community, and we’re eager to continue the conversation, and build momentum around the project.

Noel Tock speaking at WordCamp Stockholm, 2017

What’s your favorite conference or event of the year, and why?

WordCamp Europe used to be the event we focused our company retreat around; now that we’re 60+ people it’s no longer as convenient as it used to be, but it’s still a hugely important event to us, as is the equivalent WordCamp US. We usually have several people leading teams during Contributor Day, speaking, organising, and participating in events such as the Community Summit. As a remote company, it’s also a great opportunity to meet with your team and spend time socialising together.

(And the sixth: Ask yourself a question and answer it) What are your goals in 2018?

It’s important to us to maintain sustainable growth, and ensure we’re keeping our culture every step of the way. This new initiative saw us appoint Siobhan McKeown as People Director late last year, and we’re already implementing processes and standards that will help us stay true to who we are even as we continue to expand.

As previously mentioned, we’re eager to explore the opportunities in repositioning WordPress as an enterprise-grade CMS, and one that can help solve common issues for large enterprise publishers. It’s important for us to challenge some of the misconceptions and concerns around WordPress in enterprise, and to communicate the change and success we’ve witnessed in enterprises adopting WordPressnot only for our clientsbut for a large number of high-profile brands.

Thank you, Ant and Ana!

More on Human Made:

Agency focus and specialties

  • Custom APIs
  • Bespoke WordPress development
  • Strategy and Consultancy
  • Code Review
  • Content Migration
  • Accessibility Review

Currently working with: Airbnb, USA Today, News UK, Skype, Newton, Capgemini, Thunder Head, Unison, TK Maxx

Agency highlights

  • Voted Top UK Web Design agency by Clutch.co
  • Human Made consists of some of the world’s most respected WordPress developers, including WordPress Core lead developers, the lead developer of the WP REST API project, the European WordPress Polyglots team lead and many more

A First Class AMP Experience

We at VIP, as well as Automattic as a whole, joined the AMP project early on in 2015 and took on the challenging task of creating the first platform integration, a foundation to serve the needs of individual WordPress users and enterprise users alike.

Why? We want to make it easy for our users to deliver the best experience on the mobile web, and that means, fast.

Stylized shot of AMP Conf stage

There has been a ton of work going on across the project since its launch, on the core services and on the integration. We’re excited to announce the AMP for WordPress 0.7 beta, co-created by Automattic, and our partners, Google and XWP, which was officially unveiled at AMP Conf 2018 in Amsterdam earlier this month.

Watch the talk here:

What’s new with the AMP Plugin

Historically, the AMP Plugin has used a pair mode. That means that the plugin used a simple-theme approach, which generated a separate AMP version of your webpage.

Now, we’ve improved the experience, enabling “WordPress AMP,” a native experience that we believe is not only an improved feature set, but also a huge step forward for WordPress.

As Alberto Medina from the Google Web Content Ecosystems Team, said in his recent blog post:

Since the beginning we have had our sight set on enabling an organic AMP experience in WordPress; that is, an experience where there is no need for a pair mode (unless applied by choice) because there are no gaps, either functional or visually, between the AMP and non-AMP versions of content published in WordPress. Without such a gap, WordPress publishers are able to publish a single version of their content which is beautiful, feature-rich, all-around WordPress, and runs at the speed of AMP! We call this an all-AMP experience.

To get started, you can install and activate the 0.7 version of amp-wp which can be found on GitHub here and will be released on WP.org soon. After that, you can go to your functions.php file and add add_theme_support( 'amp' ); to the after_setup_theme action hook. This will turn your entire site into a valid AMP canonical site (not just single posts/pages like the current plugin)!

The plugin does all of the dirty work of converting relevant HTML tags to amp-HTML valid tags. It also restructures the document head to comply with the AMP spec for how CSS and JS are implemented. We’d like to think it works like a charm!

As a whole, the new release takes as its focus the notion of empowering content creators and non-technical folks to go further with AMP on their own. The 0.7 beta supports: AMP native mode, default widgets, default embeds, commenting, creation of AMP-related notifications and outputting valid AMP. See it live on the full theme demo site today.

Highlights from AMP Conf

As part of the keynote, Malte Ubl gave a history of our work with the AMP project as well as the current state of the plugin. As our CEO Matt Mullenweg shared in a video clip aired during the talk, this year we’re doubling down on our support for the project both directly and indirectly.

“At Automattic our focus has always been on the user. That’s why we’ve been committed to providing support for AMP from the project’s inception. We believe enabling everyone to create content on the open web in a fast and accessible way is key to both users and our business.”, Matt Mullenweg, CEO, Automattic

He also mentioned the goal of making the upcoming Gutenberg editor, slated to be a part of WordPress 5.0, work hand in hand with AMP. And we’re proud to support and highlight the work of our partners Google and XWP, who in the last year have taken a leading role in evolving the AMP for WordPress plugin to make it even easier, more accessible for smaller teams with limited development resources, and more powerful.

In the talk embedded at the top of this post, Fast By Default: AMP Powering WordPress, Alberto Medina from the Google Web Content Ecosystems Team along with Software Architect Thierry Muller from XWP demonstrated an AMP Native WordPress theme that shows off the potential for WordPress publishers to easily take full advantage of AMP’s speed and capabilities.

For example, Thierry Muller from XWP specifically noted these improvements:

The AMP version of the WordPress comments are much more dynamic than the default WordPress UX, and the AMP version of the gallery widget uses the AMP Carousel component instead of output images stacked like it would by default in WordPress.

We’re excited about the direction of the AMP project, and look forward to sharing more updates in the future.

Six Questions with Trew Knowledge

This post series profiles each of our featured partner agencies.

Trew Knowledge is an award-winning digital marketing agency located in Toronto. They have been a WordPress.com VIP Featured Partner since 2015. We asked founders Anthony Moore and Shawn Barrans six questions to help you get to know who they are as an agency.

Boardroom Mural at Trew Knowledge HQ

What’s your agency’s origin story?

Trew Knowledge was founded in 2009 by Anthony Moore and Shawn Barrans. Anthony, with a background in Digital Media Arts focusing on design and programming, and Shawn with a degree in Marketing, were able to mesh their different set of skills to form an agency that offered clients full 360 solutions.

In our first couple of years in business it was just the two of us, working on a kitchen table in a suburb just outside of Toronto. We were constantly working all day and night building relationships with clients, attending networking events, participating in trade shows, and partnering with other agencies.

When we started making traction and bringing on a lot of clients we decided to rent office space downtown Toronto and hire staff. It was around this time we built a relationship with WordPress.com VIP and eventually became part of the Featured Agency program. In addition, we have become exclusive partners to Gigya and ramped up our services in the Customer Identity and Access Management industry.

Today, we work with some of the largest brands in Canada, as well as globally. Being able to work closely with the talented people at WordPress VIP has given us the ability to take on large, enterprise projects and deliver incredible solutions.

Pick three words that describe your agency culture.

Collaborative, passionate, and forward-thinking.

Our office is laid out in a collaborative, open-concept workspace. This gives everyone on the team the opportunity to speak freely, share ideas, and work together on projects. Since we are currently a small team, everyone gets the opportunity to work on several projects at once. Because of this, we have been able to improve, streamline, and automate several of our processes for project delivery.

When we are looking to bring on talent to join our team we look for someone with a genuine passion for what they do. Whether a creative person or a programmer, their passion must play a large role in their lives. Everyone on our team has an incredible thirst for knowledge.

Anthony Moore presenting at BigWP in Toronto

Tell us about a client project you are especially proud of.

Our relationship with the Canada Olympic Committee goes back more than five years with the development of their flagship site ahead of the 2014 Winter Olympics Games. We also programmed the Canadian Olympic Club, the official fan club of the Canadian Olympic Team.

The Canadian Olympic Club, powered by Gigya, is the first ever digital fan club of it’s kind by any national Olympic team. It allows fans to log in via their favorite social network and complete various challenges to earn points. These points can then be redeemed for contests and prizes, including swag, trips, signed memorabilia, and digital downloads.

The success of the website has been honoured with accolades such as an official honoree in the 18th annual Webby Awards for Best Sports website, Communication Arts “webpick of the week”, and Gold for best mobile user-experience in the 2017 W3 Awards.

What are you most excited about in the WordPress community right now?

2018 is going to be a very exciting year for WordPress, and the internet overall. With the General Data Protection Regulation (GDPR) taking effect on May 25, 2018 we are interested in seeing how website/business owners handle the regulations for data protection. Internally, we are in the process of developing a set of tools to help guide people using WordPress and assist with maintaining a compliant website. We hope to share more details with the WordPress community over the next couple of weeks.

Our team is also very excited for the release of Gutenberg. Our team has been testing the new editor for a few months and are really excited to get this in the hands of clients. While there may be concern for many people, given this is a big change for how they currently use WordPress, we feel this is a very forward-thinking approach and will really create a bit of a standard for content creation.

Panel Discussion on Customer Identity Management (From left to right: Shawn Barrans – Trew Knowledge, Vic Torossian – Corus Entertainment, Georgia Sapounas – Canadian Olympic Committee, Anthony Moore – Trew Knowledge, Sergey Krayniy – Gigya)

What’s your favorite conference or event of the year, and why?

This year our team attended WordCamp US in Nashville. This was our first visit to WordCamp US and we were blown away by the quality of content and speakers at this event. It was great to see some fellow WordPress VIP partner agencies in attendance from around the world and catch up with them.

This was also our first time visiting Nashville, and between the music and hot chicken, we are looking forward to returning next year and doing it all again.

(And the sixth: Ask yourself a question and answer it) What are you looking to accomplish in 2018?

2018 has already been a busy year, and it has just started. As mentioned previously, this is a big year for GDPR compliance and it is something Trew Knowledge is taking very seriously as it impacts several of our clients. For organisations we work with who are using WordPress, we are in the process of developing a set of tools to assist with them becoming compliant. This has certainly been challenging so far but we see this being an incredibly valuable tool for our clients and the WordPress community in general.

As an agency, we are always looking to grow. We are looking to bring on more talent that will allow us to not only expand our client services, but also be able to develop more product based solutions. We have had the pleasure of working with clients from hundreds of different industries, and each one offers its own unique set of challenges and opportunities.

Thank you, Anthony and Shawn!

More on Trew Knowledge:

Agency focus and specialties

  • Strategy
  • UI/UX Design
  • Customer Identity Management
  • Gamification & Loyalty
  • Custom WordPress.com VIP themes & plugins
  • Content & Data Migration
  • WooCommerce

Currently working with: The Canadian Olympic Committee, Corus Entertainment, Rubicon Project, Rakuten Viber, The Nation Network, Hip2Save, Barnes & Noble, Toronto Film School, Yorkville University, Sun Life Financial, Walgreens, Arizona State University, and the Justice Institute of British Columbia.

Agency highlights

  • Exclusive WordPress VIP partner in Canada
  • Preferred solution partners with Gigya and Zurb
  • Official honoree in the 18th annual Webby Awards for Best Sports website for Olympic.ca
  • 2017 W3 Award, Gold – Best mobile user-experience for Olympic.ca

Sailthru VIP Plugin Updated with Finer Controls

VIP technology partner Sailthru is a consumer interest based personalization platform purpose-built for publishers and retailers. It brings powerful capabilities to WordPress, like high-performance email, onsite personalization, and mobile marketing automation.

The WordPress integration brings it into the WordPress dashboard to seamlessly surface Sailthru and its insights within team workflow.  Site editors can also personalize onsite experiences by using Sailthru insight to post content that is most relevant to their users.

The newly updated plugin, version 3.1, brings more powerful and fine grained controls to the dashboard:

  • Streamlined setup
  • Deploy Sailthru’s latest JavaScript Tag easily to give you greater flexibility on how your site interacts with the Sailthru API
  • Ability to choose between deploying Sailthru JS or just tag manager
  • New fine grain control over source attribution for our list Subscribe Widget and ability to start flows in Lifecycle Optimizer
  • More control over transactional emails
  • Improvements to filters and hooks, giving your developers more control over functionality

VIP clients will find notes on transitioning to the new version in the Lobby(#).

Connect with Sailthru to learn more about how clients use the platform to deliver personalization across multiple channels.

 

 

Happy Second Birthday AMP

Today the AMP (Accelerated Mobile Pages) project turns two. As part of a look back and ahead, the AMP team at Google has shared impressive data today that quantifies its positive impacts on time spent on page (2X), traffic (10% increase), and sales conversions (20% increase compared to non-AMP.) We’re proud to be a part of AMP’s unfolding story, and to continue to make it easy for WordPress users, from the individual author to the largest global media and marketing organizations, to take advantage of these powerful open source tools.

Photo by Mo Jangda

From early on we saw AMP as an important project to support because of its core focus on improving the mobile web experience for both publishers and readers, and for its commitment to the open web. We were proud to be the first platform to integrate with AMP, and continue to iterate on the plugin to make it easy for millions of sites across the WordPress ecosystem to integrate AMP with just a few clicks. Most recently, version 0.5 of the plugin, released in August 2017, brought a host of new updates, like faster rendering, improved spec-compliance, new embed handlers for Vimeo, SoundCloud, Pinterest and Playbuzz, and easier addition of amp-analytics tags.

Across Automattic (including WordPress.com and VIP) hundreds of millions of client page views per month are delivered through AMP today. Over the last two years, many of our clients and partner agencies have customized and optimized the AMP experience for their particular needs, with impressive results.

Google’s AMP tech lead Malte Ubl

The New York Post has seen a 60%+ bump in average daily referrals coming from Google on mobile to their article pages since implementing AMP for all of those pages. VIP agency partner Alley Interactive, who handled the development, found most of what they needed in the standard plugin for WordPress, and layered in some front-end customization to closely match the look and feel of the Post’s standard pages. In the process, they even contributed code back to the core plugin to address bugs and add functionality.  This approach for the Post has delivered in both experience and performance:

“One of the most exciting things for us has been the ability to make our AMP pages feel like more of an organic extension of our mobile sites rather than a highly templated offsite platform. The average user cannot tell the difference between our mobile website pages and our AMP pages which is impressive. In other words, our AMP pages retain all the key components of our mobile web pages, are a true reflection of our brands, and we’ve improved performance in the process!”

-Michael Liss, Senior Director of Product & Project Management, Digital, New York Post

Media powerhouse PMC, representing 22 brands including Variety, Deadline, and TVLine, has implemented AMP for about half of their sites.  As reflects their approach to code reuse across the platform, they developed their own customized AMP plugin based on common needs for an initial set of their publications, and then rolled it out to several more shortly thereafter.

They are currently in the process of refining their approach to analytics and optimization based on iterative tests. One enhancement that has yielded strong results was when they published galleries in AMP with each slide as its own unique AMP page and URL, which both doubled page views and dramatically decreased load time.

And this Fall, the 9to5 network – including 9to5mac.com, 9to5google.com, 9to5toys.com, electrek.co, and dronedj.com – worked with VIP agency partner 10up to launch an updated AMP experience that brings them closer to embracing “AMP-first” just as much as “mobile first.”

“Our newest iteration brings the AMP reader’s experience much closer to that of our traditional responsive site. We can now deliver many of the supporting features that they have come to expect, like our familiar header and navigation, Disqus comments, and related and featured posts widgets. If you put the AMP view and mobile responsive “full” site side by side, you’ll see an incredibly similar layout and design. What’s more, this puts us on a path to take advantage of the AMP framework more and more as it continues to mature.”

-Seth Weintraub, Publisher, 9to5 Network

Left: AMP, Right: full site

We’re excited to see all of the amazing things our clients and the WordPress community as a whole are doing with AMP. For our part, we’ll continue to support the AMP experience with WordPress and extend the benefits it brings to publishers and readers alike. We want to cut an extra big slice of cake for the 400 folks who have contributed code to the project including a couple of Automatticians, and for our friends at Google for leading the charge. If you’re new to the project, consider coming out to the AMP Roadshow as it rolls through Europe and Asia in the upcoming months.

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