With the US Election, a Landmark Week for WordPress.com VIP

There were mixed feelings on the VIP team last week, when a joke about one of our clients went viral.

Reports of obsessive refreshing of the US election predictions on Nate Silver’s FiveThirtyEight site, hosted on WordPress.com VIP, began to appear in late October. As Election Day got ever closer, things reached fever pitch.

One of the campaigns even felt the need to send an email to supporters, urging them to “stop refreshing FiveThirtyEight” and focus on getting out the vote instead.

Things really went into overdrive when the team fired up their Election Day liveblog. The first calls were made at 7pm Eastern; traffic surged as visitors looked for guidance on the clues each new result gave to the final, surprising outcome.

By midnight, FiveThirtyEight had posted — in a single day — the kind of traffic numbers we would usually expect of the most popular, mass-appeal sites we host… over the course of a week. Not bad for a nerdy site all about statistics.

We’re absolutely delighted to see a client doing so well, but the VIP team were all too aware of the responsibility on our shoulders. We knew our systems and practices would face their sternest test ever — even if constant refreshing hadn’t become a new national pastime.

It wasn’t just FiveThirtyEight, of course. With so many VIP clients in the news business, many of the sites we host saw significant traffic spikes on Election Day, or for those addressing audiences living several timezones away (like News.com.au or Indian Express), the day after. Follow-up coverage on Thursday saw at least one major site post a new record number of page views.

I’m happy to say that we coped admirably. Independent monitoring by Pingdom shows 100% uptime for the week, and barely a blip in terms of average response time.

Part of VIP’s appeal is that we ensure you’re ready for high-traffic events like this: the ones you can predict, and the ones you can’t. With so many sites, from so many places, covering so many subjects, we simply have to be prepared for the most extreme scenarios.

VIP clients share the same high-capacity global infrastructure as the WordPress.com platform, consistently ranked as one of the web’s busiest properties. And our engineers work with each site’s developers to ensure their code is as efficient and performant as possible.

Clients are often anxious about traffic spikes. But really, they should be something to look forward to: these are the times your website truly earns its stripes.

A vibrant Fourth Estate will be more important than ever in the next few years — and it will need to be fast and performant for readers around the world. If VIP can deliver for FiveThirtyEight, the national focal point on one of the most dramatic election nights in history, you can be confident we can deliver on your big night too. We dare you to put us to the test.

The Dream Internship: Work at Automattic (Spring 2017 and Beyond)

Please find our latest post on the internship here: https://vip.wordpress.com/2017/04/18/the-dream-internship-work-at-automattic-summer-2017-and-beyond/

Our company Automattic — which runs WordPress.com, Akismet, VaultPress, and many other services — is hiring interns, specifically to work with us on the WordPress.com VIP team.

WordPress.com VIP provides hosting and support for high-profile, high-traffic WordPress sites, including Time.com, People.com, FiveThirtyEight.com, qz.com, internet.org, TheSun.co.uk, NYPost.com, and more.

We’re looking for interns to join us to work on platform development and testing or client-facing development and support. These paid internships run 12 weeks and we are flexible on the exact dates.

Where will you be working? Anywhere! We are a distributed company. We’re happy if you work from wherever you’re happy — as long as you have a good internet connection.

What will you work on?
We currently have one internship role available:

  • The support-focused internship will focus on things such as working on core WordPress.com features and development, debugging client code, and making performance and security improvements to the WordPress.com VIP platform. We’re hiring for the spring and summer for this role.

In either case, your work will be tailored to where your own personal interests lie.

Interested? Complete your application by filling in the form below. In the space provided, introduce yourself and why you’d like to be an intern with our team. Be clear about what you’ve done and what you’re interested in working on. Feel free to use as much space as you need in the form and be sure to give us more information by including links to your online profiles as appropriate.

We’re serious about increasing diversity in the tech industry. We encourage applications from women, people of color, people with disabilities, members of the LGBTQ community, and other communities traditionally underrepresented in this field.

Send in your internship application by December 15th for the spring support-focused internship or January 15th for the summer internships. If your application sounds interesting, we’ll schedule an interview (usually written / text chat, since we communicate a lot via text) as the next step. Good luck and thanks for your interest!

Alexis Kulash is a current VIP Intern. During her internship, she has worked on transitioning VIP sites to PHP 7 and prevented potential security and performance problems on some of the biggest sites in the world.

WordPress.com VIP ‘fastest by a wide margin’ in study of enterprise WordPress hosting

We were delighted to learn last week that VIP had ‘easily’ achieved Top Tier status in an authoritative study of enterprise-level WordPress hosting.

Review Signal’s analysis is recognized as the benchmark for comparing the performance and resilience of specialist WordPress hosts. This is the company’s fourth review of the market, but the first time they have looked specifically at enterprise offerings; and it’s the first time VIP has been assessed.

VIP put on an ‘amazing show’, according to Review Signal’s Kevin Ohashi; ‘they blew my (test setup) out of the water.’

“VIP put up the absolute fastest scores that I’ve seen by a wide margin, roughly triple the speed of the next fastest”
– Kevin Ohashi

We were the clear winner in tests conducted using Review Signal’s open-source WPPerformanceTester tool. ‘VIP put up the absolute fastest scores in the PHP bench that I’ve seen by a wide margin,’ Kevin writes: ‘roughly triple the speed of the next fastest.’

In a load test simulating up to 10,000 concurrent users, VIP’s average response time was ‘impressively flat and the fastest of any company by a good bit’. VIP came out top for almost half the global locations used in tests via WebPagetest.org, including Sydney, Japan, Singapore, South Africa, and LA.

We were delighted to see our Automattic siblings in Pressable also achieving Top Tier status, along with Kinsta, Pagely, Pantheon and Pressidium. It’s great to see an ecosystem of managed hosting solutions growing around WordPress, allowing publishers and enterprises to choose the solution that’s right for their needs.

We know how much performance matters at enterprise level – for consumers, content creators and search engines alike.

Review Signal’s findings confirm our status as the leading solution for enterprises seeking the fastest and most reliable hosting for their WordPress sites.

Presenting rtCamp, our first partner agency in the Indian market

We’re excited to unveil India’s rtCamp Solutions as the newest members of the WordPress.com VIP Featured Partner Program, and our first partners based in Asia.

Unlike many such schemes in the IT industry, our Featured Partner Program is kept deliberately small, and highly selective. Its members are the dozen agencies worldwide whom we can confidently recommend to the largest and highest-profile online publishers, for the most ambitious WordPress projects.

To become a partner, an agency must demonstrate creative and technical excellence on VIP-level engagements. We also expect them to share the user-centric, community-minded values which have made WordPress itself so successful.

Founded in 2009, in the Indian city of Pune (150km inland from Mumbai), rtCamp – rt, standing for ’round table’ – is precisely the kind of team we want to endorse, and present as a role model for their local WordPress community.

Their technical credentials are strong; but it’s their record of community engagement which is particularly remarkable, with members of their staff being named among the contributors to every release of WordPress in the past three years.

The Indian tech sector is booming, and growing in self-confidence, no longer satisfied just to pick up outsourced work from Europe and North America. Interest in WordPress is surging, with a growing number of the country’s leading websites choosing WordPress as their CMS, and a flourishing ecosystem of consultancies claiming WordPress expertise.

It’s high time VIP nominated an agency in the Indian market whom we believe to be capable of delivering those nationally significant projects, and doing so in the right way.

rtCamp have shown themselves to be up to the task; and ready to play a leadership role as the Indian WordPress ecosystem moves to the next level. We’re proud to call them partners, and we look forward to helping them deliver websites which show India’s 1.3 billion people what WordPress is capable of.

The VIP team will be happy to advise on the contribution rtCamp, or any of our Partners can make to your next WordPress project.

Building the Apple News WordPress Plugin

At a BigWP meetup at the New York Post, Bradford Campeau-Laurion from Alley Interactive talked about building the Apple News WordPress plugin for the New York Post.

You can view his slides here.

See the presentations from previous Big Media & Enterprise WordPress Meetups. For Big Media & Enterprise WordPress Meetup groups in other cities, see the full list on VIP Events and join your local group.

Want more information about WordPress services for media or enterprise sites? Get in touch.

Building alpha.phila.gov in the open with WordPress

At a Hacks/Hackers + BigWP meetup at the Comcast Center, Karissa Demi from the City of Philadelphia talks about building alpha.phila.gov on WordPress.

View her slides here.

See the presentations from previous Big Media & Enterprise WordPress Meetups. For Big Media & Enterprise WordPress Meetup groups in other cities, see the full list on VIP Events and join your local group.

Want more information about WordPress services for media or enterprise sites? Get in touch.

Contributor Relationship Management: CRM in WP

At a BigWP meetup at the New York Post, Roger Theriault, Sagar Sood, Steve McNally from Hearst presented on creating a contributor network in WordPress.

You can view their slides here.

See the presentations from previous Big Media & Enterprise WordPress Meetups. For Big Media & Enterprise WordPress Meetup groups in other cities, see the full list on VIP Events and join your local group.

Want more information about WordPress services for media or enterprise sites? Get in touch.

2016 VIP Workshop – Session Update

We are closing in on the registration for this year’s VIP Workshop. Have you registered yet? If not, please find our helpful button below…

 

If you’re new to the VIP Workshop, our team hosts the premier event focused on the needs of enterprise WordPress users. We provide content for both engineers as well as business and product leads with the goal of providing the most well-rounded, relevant program possible.

For the Developer track…

  • a double-session covering WP-API, including using it on WordPress.com;
  • a content syndication roundtable that will feature clients’ and partners’ perspectives;
  • a review of automated testing strategies tailored to working with our platform;
  • a session dedicated to managing large networks of sites and the challenges that this presents; and
  • a review of some of the significant outages we’ve dealt with, the lessons learned, and how these can be prevented.

For the Business track…

  • Exponential Results with Small Teams – Time is our most precious resource. We should constantly spend resources to recapture it so we can put it back to work elsewhere.
  • The Product Game – Teamwork, decision-making, and change management.
  • Making the Most of Your Data – Using anonymous user data to keep people on your site today and in the future.
  • The Convergence of Content, Design, and Technology – The evolution from a channel-based approach to one that aligns and connects multiple capabilities to achieve its core objectives and enable innovation.
  • Net Neutrality – A leading voice on this subject will take us through some history as well as a look ahead.
  • Emerging Market Internet – Emerging market internet is the last blue ocean of users, but how do you optimize for their slow speeds and small screens?

We are incredibly excited for what we know will be the best VIP Workshop yet. If you haven’t registered yet, do it now before it’s too late!

 

New: WordPress Plugin for Facebook Instant Articles

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Facebook has announced that its Instant Articles program will be open to publishers “of any size, anywhere in the world” starting on April 12, 2016. And with the free plugin we’re unveiling today, you’ll be able to prepare your self-hosted or VIP WordPress for the demands of this new channel.

Install it now from GitHub (it’s also coming soon to the WordPress plugin directory).

Instant Articles, now available to people using Facebook for iPhone and Android, load articles in Facebook’s News Feed up to ten times faster than standard web articles, and are optimized for the mobile reading experience.

The native format includes a built-in set of interactive tools like auto-play video and tap-to-zoom image galleries, bringing stories to life on mobile devices. Early analysis suggests that people engage more deeply with the immersive experience and share Instant Articles with their friends more often than standard web articles.

We’ve been working with Facebook, and VIP Featured Partner agency Dekode, on a plugin which takes care of the basics. Activate it, and you’ll have a compliant feed of Posts, wrapping your core content in the markup Facebook requires.

How it works

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Facebook has a review process where they verify that all Instant Articles generated from your website are properly formatted and adhere to their community standards and content policies before you’ll be able to start pushing content to the platform. (You can get more information in our Instant Articles FAQ.) Instant Articles generally should contain all the content a person would see in the web version of an article, so if you have extended the standard WordPress Post template in any way, it’s likely that you’ll need to extend the plugin’s default output too.

If you find any problems in our plugin, please send your feedback as an Issue on GitHub. And if you write a compatibility layer for another popular plugin, we’d encourage you to share it with the WordPress community via a Pull Request.

The Instant Articles program is one of several current initiatives that aim to bring improved speed and performance to the experience of reading news on your mobile device. We are thrilled to be working with Facebook on making it easier than ever for WordPress publishers to reach and engage their audiences in new ways.

Learn more at Facebook.

Announcing the 2016 VIP Workshop

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May 9-12, 2016 @ The Carneros Inn

We are excited to announce the next installment of the WordPress.com VIP Workshop! As the leading provider of enterprise WordPress solutions, WordPress.com VIP provides the premier event focused on the needs of enterprise WordPress users. In our 5th year of the VIP Workshop we’re adding sessions for product owners in addition to our developer sessions. Also new to this year – a Best of WordPress.com VIP showcase where we recognize the best of your work over the past year (stay tuned for when we open the request for entries).

 

The VIP Workshop provides a unique opportunity to learn from the WordPress.com VIP team in person, as well as exchange ideas and experiences with other WordPress.com VIP clients and partners through networking lunches and dinners, in-depth curriculum and exercises, and focused, collaborative conversations.

A quick peek at the itinerary – details & agenda will be continually updated on the WordPress.com VIP Workshop page.

  • Monday, May 9th — Arrival Day. Check-in, special guest keynote and welcome dinner.
  • Tuesday, May 10th — In depth business and engineering sessions.
  • Wednesday, May 11th — In-depth product sessions and hands-on development workshops. We’ll wrap the day up with the Best of WordPress.com VIP showcase!
  • Thursday, May 12th — Departure Day.

Space is limited for this event, so register now and take advantage of early bird pricing! Early bird pricing is $3,500 each until March 15. After which, the full participant price will raise to $4,000.

Images by CM Howard from the 2015 Automattic WordPress developer summit at the Carneros Inn in Napa, CA

Images by CM Howard from the 2015 Automattic WordPress developer summit at the Carneros Inn in Napa, CA