Documentation FAQs: Enterprise

FAQs: Enterprise

Before you begin reading this FAQ, it’s a good idea to check out our document on A Quick Guide to Launching Your Enterprise Site.

How Do I Customize my Theme?

With Enterprise, you will start with one of the 200+ themes we have available at Then, you can modify the theme’s fonts, colors, CSS or JavaScript.

Can I upload a custom theme to Enterprise?

Please know that you cannot upload your own custom theme to Enterprise, but you can select a base theme and modify or override its CSS. You can also write your own JavaScript.

What’s the difference between Enterprise and offers the open-source WordPress software for you to download, install, host and maintain. With, you will have FTP and database access, and you will be able to install any plugins you would like.

Choosing Enterprise means that your site will be hosted with You don’t have to worry about downloading, installing, hosting or maintaining your software. serves billions of pages every month, so you’ll never have to worry about your site going down in traffic spikes. Your website will always be up-to-date with the latest software and security patches, and you will always have the newest features available to you. With Enterprise, you will not get FTP or database access, but you can modify your website’s JavaScript, CSS, Fonts and Colors, and activate plugins from our approved and vetted plugins directory.

Does Enterprise offer FTP access?

No, Enterprise does not offer FTP access. If you need to import content from another blog, we suggest using our web based importer.

How do I import my database?

Your content can be imported from a variety of platforms, using our built-in importing tools.

Can I host multi-blog website in a single account?

No, Enterprise does not support multi-blog websites within a single account. We would suggest separating your verticals by category instead.

How do I transfer my self-hosted blog to Enterprise?

We would suggest you read “A Quick Guide To Launching Your Enterprise Site” to learn more about how to import content and customize your Enterprise website.

Can I upgrade my current account to a Enterprise account?

As of June 11, 2015 new Enterprise signups or upgrades are not being accepted.

Can I use my own plugins? Enterprise comes with hundreds of features built-in, and dozens of vetted plugins that you can use to further customize your website, but uploading your own plugins isn’t supported.

Can I see a list of all the Enterprise plugins?

Yes, you can see the list here.

Can I run ads on my Enterprise site?

We’re currently scoping out how we’ll support ads on Enterprise. If you’d like to run your own ads on your site, please get in touch.

Does Enterprise support Google Analytics?

Yes, you can use Google Analytics to track your Enterprise website using the Google Analytics plugin.

How many support tickets may I submit?

You may submit an unlimited number of support tickets through your Enterprise dashboard.

Need more? Here’s an index of Enterprise documentation.

Have more questions about Enterprise? Please feel free to contact us by clicking the “Contact us for a free trial” link on this page