Before you begin reading this FAQ, it’s a good idea to check out our document on A Quick Guide to Launching Your WordPress.com Enterprise Site.
How Do I Customize my WordPress.com Theme?
Can I upload a custom theme to WordPress.com Enterprise?
What’s the difference between WordPress.com Enterprise and WordPress.org?
WordPress.org offers the open-source WordPress software for you to download, install, host and maintain. With WordPress.org, you will have FTP and database access, and you will be able to install any plugins you would like.
Does WordPress.com Enterprise offer FTP access?
No, WordPress.com Enterprise does not offer FTP access. If you need to import content from another blog, we suggest using our web based importer.
How do I import my database?
Your content can be imported from a variety of platforms, using our built-in importing tools.
Can I host multi-blog website in a single account?
No, WordPress.com Enterprise does not support multi-blog websites within a single account. We would suggest separating your verticals by category instead.
How do I transfer my self-hosted blog to WordPress.com Enterprise?
We would suggest you read “A Quick Guide To Launching Your WordPress.com Enterprise Site” to learn more about how to import content and customize your Enterprise website.
Can I upgrade my current WordPress.com account to a WordPress.com Enterprise account?
As of June 11, 2015 new Enterprise signups or upgrades are not being accepted.
Can I use my own plugins?
Can I see a list of all the WordPress.com Enterprise plugins?
Yes, you can see the list here.
Can I run ads on my WordPress.com Enterprise site?
We’re currently scoping out how we’ll support ads on WordPress.com Enterprise. If you’d like to run your own ads on your site, please get in touch.
Does WordPress.com Enterprise support Google Analytics?
Yes, you can use Google Analytics to track your WordPress.com Enterprise website using the Google Analytics plugin.
How many support tickets may I submit?
You may submit an unlimited number of support tickets through your WordPress.com Enterprise dashboard.
Need more? Here’s an index of WordPress.com Enterprise documentation.
Have more questions about WordPress.com Enterprise? Please feel free to contact us by clicking the “Contact us for a free trial” link on this page.