VIP News

Updates and features about our platform, services, and partners, as well as stories and events from across the enterprise WordPress community.

Six Questions with Trew Knowledge

This post series profiles each of our featured partner agencies. Trew Knowledge is an award-winning digital marketing agency located in […]

Read more

January VIP Roundup

After the briefest of holiday breaks in many places, the new year roared to life across the enterprise WordPress community. […]

Read more

Independent Speed and Performance Analysis Finds VIP Fastest among Top Tier Hosts

WordPress.com VIP has once again been acknowledged as a top-tier provider of enterprise-level WordPress hosting, posting the fastest average response times from a range of global testing locations in independent analysis carried out by Review Signal.

Read more
New Relic monitoring illustration

New Relic Application Monitoring Now Available on VIP Go

We’re pleased to announce that our New Relic offering is now out of beta and is available to all clients running on […]

Read more

Liveblog 1.7 Brings a React Front End and More

We’re pleased to announce the release of Liveblog v1.7, which introduces a completely new React-powered front end, adds new features and provides improved support for liveblogging from mobile devices.

Our Liveblog plugin offers a powerful and easy to use way to cover high profile events on an owned channel. With it you can host frequently updated real time event coverage pages, drawing in collaboration from multiple contributors who may be in multiple places. Many of our clients use Liveblog in their newsrooms to cover awards shows, big sporting events, and breaking news.

The new front end, rebuilt from the ground up, offers the enhanced performance and simplicity of React while retaining the existing Liveblog feature set, including:

  • Key events
  • Hashtags
  • Lazy loading of events
  • Slash commands

Check out the added autocomplete and emoji rendering features in action:

And it adds some of our most frequently requested enhancements:

  • A more mobile-friendly interface
  • Easier image insertion, including on mobile
  • Better formatting tools
  • Pagination of entries
  • Performance improvements for high-traffic liveblogs

Here’s a quick run-through of what’s new for editors:

And for users:

Special thanks to our development partner on the project, VIP featured partner Big Bite Creative, who with this great release have set a new foundation for continued enhancements to a critical newsroom tool.

“It’s been a rewarding few months working with the VIP team on what has been the biggest update since the original release. And it doesn’t stop here! With 1.8 already in works, we’re excited to demonstrate how easy it is to extend the new UI with some exciting new features.” said Liam Defty, Release Lead at Big Bite.

In this talk from BigWP London in December, you can hear Jason from Big Bite introduce the context behind this new release and a share a bit about what’s coming next.

If you’re a VIP client and have any questions about how to upgrade, check the Lobby post for specific instructions, or get in touch with your VIP support team.

Bugs, feature requests, and contributions are more than welcome on GitHub. And anyone can download and use the plugin via WordPress.org.

Announcing the 2018 VIP Workshop

May 14th-May 17th, 2018 @ The Carneros Resort

We are excited to open up ticketing for this year’s WordPress.com VIP Workshop! As the leading provider of enterprise WordPress solutions, we’re proud to host the premier event focused on the needs of enterprise WordPress users. For the past couple of years, the Workshop has had two tracks, one focused on the interests of VIP product owners and the other on developers. In 2018 we’ll continue to follow that format and add additional refinements to make this year’s Workshop the best yet.

Register now

The VIP Workshop provides a unique opportunity to learn from the WordPress.com VIP team in person, as well as exchange ideas and experiences with other WordPress.com VIP clients and partners. The event’s format and setting offers lots of opportunities for both informal and structured knowledge sharing, including networking lunches and dinners, in-depth curricula and exercises, and focused, collaborative conversations. Check out last year’s recap to get a feel for the event.

Here’s a quick peek at the itinerary. Details & agenda will be regularly updated on the WordPress.com VIP Workshop site, powered by WooCommerce.

  • Monday, May 14 — Arrival Day. Check-in, special guest keynote and welcome dinner.
  • Tuesday, May 15 — In depth business and engineering sessions.
  • Wednesday, May 16 — In-depth product sessions and hands-on development workshops. We’ll wrap the day up with the Best of WordPress.com VIP year in review!
  • Thursday, May 17 — Departure Day.

Space is limited for this event, so register now and take advantage of early bird pricing! Early bird pricing is $3,500 per person until February 15. After that, the ticket price will be $4,000 per person.

Header image by CM Howard from the 2015 Automattic WordPress developer summit at the Carneros Inn in Napa, CA

December VIP Roundup

For many, December was a frenzy of activity kicking off with WordCamp US (more in last month’s special edition roundup) and continuing from there, followed by a good chunk of quiet heading in to 2018. As the year turns, once again we share a look back at news and updates from across the enterprise WordPress ecosystem.

From December’s BigWP London, at Twitter HQ (photo by @scottsweb)

News and Releases
Updates from around VIP, our clients, and our agency and technical partners.

  • There has been a flurry of Gutenberg-related activity across the community since the exciting updates and live demo at the State of the Word, including new resources, demos, and videos. WP Tavern has gathered many of them in one central post for easy discovery. Human Made published a white paper on Gutenberg with a wide range of contributors including Tammie Lister, Anna Harrison of TinyMCE, Greg Priday of SiteOrigin, and their own Ant Miller, Joe McGill, and Matthew Haines-Young. And 10up‘s Helen Hou-Sandi explored how Gutenberg could bring better integration between ads and content. Also, don’t miss our overview of what’s coming in the Gutenberg editor, and how to best prepare for the transition.
  • Jetpack 5.6 was released in early December (Announcement, Lobby post), followed up by 5.7 earlier this week (Announcement, Lobby). Updates include enhancements to Elasticsearch-based Search, JavaScript minifcation, and various other improvements and bug fixes.
  • You can now find full videos of the talks from December’s BigWP London meetup on VIP News: Tammie Lister on Gutenberg, Jason Agnew from Big Bite on the Liveblog project, Parker Ward from Capgemini on their migration from Drupal to WordPress and VIP, and Dan Drave from Sotic on their work with the Lions tour.
  • Automattic updated our user privacy policy, with changes going in to effect as of January 3, 2018. This policy affects users of our services, but does not apply to the information we collect on our VIP clients’ behalf about their site visitors – that information is covered under our existing agreements with our VIP Clients.
  • Dekode‘s Magne Ilsaas published Modularity by Design, an essay on what modular design and development means at Dekode and how it informs their entire approach.
  • Urban Airship released a WordPress integration for web notifications, developed with 10up.
  • SailThru released version 3.1 of their plugin (VIP News, Lobby post), bringing finer controls for developers and users.
  • Storify notified its users of its sunsetting timeline, with the service and web site going offline for good as of May 18, 2018. (Lobby post, Storify’s FAQ)

Media and Marketing Notes
Research and perspectives on the business of media and the practice of marketing.

“The good news: Of those who are not paying for online news now, younger Americans are more willing to pay in the future, possibly because they often already pay for other forms of digital media. The bad news: No more than 2 percent of people surveyed in any country said they are “very likely” to pay for news in the future.”

-Denise-Marie Ordway summarizing a University of Oxford study on paying for news online, in a roundup of the most important digital and social media research from 2017.

 In addition to using the platform as a reporter’s notebook or to fact-check statements, some people used tweets to really explain the journalism they were doing in a really human way. The explanations were amazing, clear and necessary. But Twitter is the worst place for them.

-Melody Kramer evaluates the value and limitations of journalistic tweetstorms as they became a much bigger part of the landscape in 2017.

Featured Launch(es)

With the year drawing to a close and a new one just beginning, this month we wanted to recognize all of the fantastic work done across the VIP family this year. We are proud to celebrate all of you, our clients, partners, colleagues, and community members. This post from the WordPress.com blog highlights some of this year’s moments and launches from across the Automattic family.

Upcoming Events

  • O’Reilly’s OSCON, which takes place July 18-19 in Portland, OR, is accepting speaker submissions until January 30.
  • LoopConf, an annual WordPress developer conference, is happening February 21-24 in Salt Lake City, Utah. Automatticians Mel Choyce and Dennis Snell will be presenting, along with Human Made’s John Blackbourn. Early bird tickets are still available.
  • Recode’s Code Media, an immersive, two-day media and technology event hosted by Peter Kafka and Kara Swisher, will take place February 12-13 in Huntington Beach, CA.

Send us your news, events, awards, and other info for the next issue. And sign up below to receive these roundups via email:

Sailthru VIP Plugin Updated with Finer Controls

VIP technology partner Sailthru is a consumer interest based personalization platform purpose-built for publishers and retailers. It brings powerful capabilities to WordPress, like high-performance email, onsite personalization, and mobile marketing automation.

The WordPress integration brings it into the WordPress dashboard to seamlessly surface Sailthru and its insights within team workflow.  Site editors can also personalize onsite experiences by using Sailthru insight to post content that is most relevant to their users.

The newly updated plugin, version 3.1, brings more powerful and fine grained controls to the dashboard:

  • Streamlined setup
  • Deploy Sailthru’s latest JavaScript Tag easily to give you greater flexibility on how your site interacts with the Sailthru API
  • Ability to choose between deploying Sailthru JS or just tag manager
  • New fine grain control over source attribution for our list Subscribe Widget and ability to start flows in Lifecycle Optimizer
  • More control over transactional emails
  • Improvements to filters and hooks, giving your developers more control over functionality

VIP clients will find notes on transitioning to the new version in the Lobby(#).

Connect with Sailthru to learn more about how clients use the platform to deliver personalization across multiple channels.

 

 

The WordPress Tool Set Powering the Lions Tour

Note: This is part of a series of posts highlighting talks from the BigWP London meetup at Twitter HQ on the evening of December 7. 

Sotic are a digital agency focused solely on sport, who recently adopted WordPress as their strategic development platform of choice. Senior front-end developer Dan Drave peeled back the curtain on the specialized knowledge and experience they have gained in building digital platforms for some of the biggest brands and governing bodies in European sport. Specifically, Dan’s talk shared the approaches and tools they used to support the British and Irish Lions as they faced the mighty All Blacks (now also running WordPress, by the way) earlier this summer.

The key elements that define Sotic’s approach include:

  • A custom WordPress theme built specifically as a sports CMS foundation
  • Custom Post Types that support unique formats such as quotes and fun facts
  • Advanced Custom Fields to weave the post type fields into templates
  • Sotic Metadata and Widgets that work with their customized API
  • The WordPress REST API

In this clip, Dan explains the mission and functional requirements involved in supporting a high scale sport site such as the Lions Tour:

Watch Dan’s talk in full:

More from this month’s BigWP London:

Capgemini’s Move from Drupal to WordPress

Note: This is part of a series of posts highlighting talks from the BigWP London meetup at Twitter HQ on the evening of December 7. 

Earlier this year, global consulting and technology leader Capgemini completed an impressive replatforming from Drupal to WordPress and to WordPress.com VIP, supported by agency partner Human Made. Parker Ward, global head of digital and content at Capgemini, took to the BigWP podium last week to share highlights of the case study.

The initiative successfully addressed a number of shortcomings of the previous system, from administrative bottlenecks in making changes to a challenging and unfriendly interface that itself caused churn within teams who were required to use it. Where previously the site was dependent on 4 Drupal webmasters, their new WordPress build already had 70 people managing content across 40 markets, with more to follow.

The new WordPress platform also put in place new functionality that will better support the needs of Capgemini’s 200,000 employee global operation. Adding a simple, powerful shared publishing calendar has allowed teams of marketers globally to free up their email inboxes and share an always updated canonical record of what content each team is running, day after day.  Another new feature Parker highlighted involves customized syndication tools that empower local editors to manage their own use of global content and also share content laterally.

In this clip, you’ll hear Parker describe the state of the previous Drupal system and the processes around it, at the time when he was brought on board, and some of the challenges the new WordPress system solved for:

Watch Parker’s talk in full:

More from this month’s BigWP London:

Ready to get started?

Tell us about your needs

Let us lead the way. We’ll help you select a top tier development partner. We’ll train your developers, operations, infrastructure, and editorial teams. We’ll coarchitect your deployment processes. We will provide live support for peak events. We’ll help your people avoid dark alleys and blind corners, and reduce wasted cycles.