VIP News

Updates and features about our platform, services, and partners, as well as stories and events from across the enterprise WordPress community.

New Relic Application Monitoring Now Available on VIP Go

We’re pleased to announce that our New Relic offering is now out of beta and is available to all clients running on our VIP Go platform.

New Relic monitoring illustration

New Relic Application Monitoring watches your WordPress application to help identify and solve performance issues. Performance data is displayed in an extensive series of charts, and alerting can be configured to surface any issues as they arise.

The new New Relic package also includes:

  • Synthetics Lite, allowing you to monitor availability and uptime
  • Browser Lite, providing visibility and insight into how your users are interacting with the front end of your application
  • Insights Lite, allowing you to create custom analysis and visualizations of your application
The New Relic PHP agent monitors the performance of WordPress hooks and breaks down the time spent in plugins and themes

Our support team uses New Relic’s tools extensively in the course of our ongoing work monitoring and optimizing client site performance, and find them incredibly useful. They take on additional value in the hands of site developers and architects who want to zoom in on the behavior of a particular service or process. New Relic can power customized dashboards and ongoing historical views, or it can analyze narrow bands of performance, such as specific critical transactions that must execute at a higher standard than the rest.

The video below gives you a taster of the information you can access via New Relic:

Find more technical details in our New Relic documentation, and please contact your VIP support team to get set up with access.

Liveblog 1.7 Brings a React Front End and More

We’re pleased to announce the release of Liveblog v1.7, which introduces a completely new React-powered front end, adds new features and provides improved support for liveblogging from mobile devices.

Our Liveblog plugin offers a powerful and easy to use way to cover high profile events on an owned channel. With it you can host frequently updated real time event coverage pages, drawing in collaboration from multiple contributors who may be in multiple places. Many of our clients use Liveblog in their newsrooms to cover awards shows, big sporting events, and breaking news.

The new front end, rebuilt from the ground up, offers the enhanced performance and simplicity of React while retaining the existing Liveblog feature set, including:

  • Key events
  • Hashtags
  • Lazy loading of events
  • Slash commands

Check out the added autocomplete and emoji rendering features in action:

And it adds some of our most frequently requested enhancements:

  • A more mobile-friendly interface
  • Easier image insertion, including on mobile
  • Better formatting tools
  • Pagination of entries
  • Performance improvements for high-traffic liveblogs

Here’s a quick run-through of what’s new for editors:

And for users:

Special thanks to our development partner on the project, VIP featured partner Big Bite Creative, who with this great release have set a new foundation for continued enhancements to a critical newsroom tool.

“It’s been a rewarding few months working with the VIP team on what has been the biggest update since the original release. And it doesn’t stop here! With 1.8 already in works, we’re excited to demonstrate how easy it is to extend the new UI with some exciting new features.” said Liam Defty, Release Lead at Big Bite.

In this talk from BigWP London in December, you can hear Jason from Big Bite introduce the context behind this new release and a share a bit about what’s coming next.

If you’re a VIP client and have any questions about how to upgrade, check the Lobby post for specific instructions, or get in touch with your VIP support team.

Bugs, feature requests, and contributions are more than welcome on GitHub. And anyone can download and use the plugin via WordPress.org.

Announcing the 2018 VIP Workshop

May 14th-May 17th, 2018 @ The Carneros Resort

We are excited to open up ticketing for this year’s WordPress.com VIP Workshop! As the leading provider of enterprise WordPress solutions, we’re proud to host the premier event focused on the needs of enterprise WordPress users. For the past couple of years, the Workshop has had two tracks, one focused on the interests of VIP product owners and the other on developers. In 2018 we’ll continue to follow that format and add additional refinements to make this year’s Workshop the best yet.

Register now

The VIP Workshop provides a unique opportunity to learn from the WordPress.com VIP team in person, as well as exchange ideas and experiences with other WordPress.com VIP clients and partners. The event’s format and setting offers lots of opportunities for both informal and structured knowledge sharing, including networking lunches and dinners, in-depth curricula and exercises, and focused, collaborative conversations. Check out last year’s recap to get a feel for the event.

Here’s a quick peek at the itinerary. Details & agenda will be regularly updated on the WordPress.com VIP Workshop site, powered by WooCommerce.

  • Monday, May 14 — Arrival Day. Check-in, special guest keynote and welcome dinner.
  • Tuesday, May 15 — In depth business and engineering sessions.
  • Wednesday, May 16 — In-depth product sessions and hands-on development workshops. We’ll wrap the day up with the Best of WordPress.com VIP year in review!
  • Thursday, May 17 — Departure Day.

Space is limited for this event, so register now and take advantage of early bird pricing! Early bird pricing is $3,500 per person until February 15. After that, the ticket price will be $4,000 per person.

Header image by CM Howard from the 2015 Automattic WordPress developer summit at the Carneros Inn in Napa, CA

December VIP Roundup

For many, December was a frenzy of activity kicking off with WordCamp US (more in last month’s special edition roundup) and continuing from there, followed by a good chunk of quiet heading in to 2018. As the year turns, once again we share a look back at news and updates from across the enterprise WordPress ecosystem.

From December’s BigWP London, at Twitter HQ (photo by @scottsweb)

News and Releases
Updates from around VIP, our clients, and our agency and technical partners.

  • There has been a flurry of Gutenberg-related activity across the community since the exciting updates and live demo at the State of the Word, including new resources, demos, and videos. WP Tavern has gathered many of them in one central post for easy discovery. Human Made published a white paper on Gutenberg with a wide range of contributors including Tammie Lister, Anna Harrison of TinyMCE, Greg Priday of SiteOrigin, and their own Ant Miller, Joe McGill, and Matthew Haines-Young. And 10up‘s Helen Hou-Sandi explored how Gutenberg could bring better integration between ads and content. Also, don’t miss our overview of what’s coming in the Gutenberg editor, and how to best prepare for the transition.
  • Jetpack 5.6 was released in early December (Announcement, Lobby post), followed up by 5.7 earlier this week (Announcement, Lobby). Updates include enhancements to Elasticsearch-based Search, JavaScript minifcation, and various other improvements and bug fixes.
  • You can now find full videos of the talks from December’s BigWP London meetup on VIP News: Tammie Lister on Gutenberg, Jason Agnew from Big Bite on the Liveblog project, Parker Ward from Capgemini on their migration from Drupal to WordPress and VIP, and Dan Drave from Sotic on their work with the Lions tour.
  • Automattic updated our user privacy policy, with changes going in to effect as of January 3, 2018. This policy affects users of our services, but does not apply to the information we collect on our VIP clients’ behalf about their site visitors – that information is covered under our existing agreements with our VIP Clients.
  • Dekode‘s Magne Ilsaas published Modularity by Design, an essay on what modular design and development means at Dekode and how it informs their entire approach.
  • Urban Airship released a WordPress integration for web notifications, developed with 10up.
  • SailThru released version 3.1 of their plugin (VIP News, Lobby post), bringing finer controls for developers and users.
  • Storify notified its users of its sunsetting timeline, with the service and web site going offline for good as of May 18, 2018. (Lobby post, Storify’s FAQ)

Media and Marketing Notes
Research and perspectives on the business of media and the practice of marketing.

“The good news: Of those who are not paying for online news now, younger Americans are more willing to pay in the future, possibly because they often already pay for other forms of digital media. The bad news: No more than 2 percent of people surveyed in any country said they are “very likely” to pay for news in the future.”

-Denise-Marie Ordway summarizing a University of Oxford study on paying for news online, in a roundup of the most important digital and social media research from 2017.

 In addition to using the platform as a reporter’s notebook or to fact-check statements, some people used tweets to really explain the journalism they were doing in a really human way. The explanations were amazing, clear and necessary. But Twitter is the worst place for them.

-Melody Kramer evaluates the value and limitations of journalistic tweetstorms as they became a much bigger part of the landscape in 2017.

Featured Launch(es)

With the year drawing to a close and a new one just beginning, this month we wanted to recognize all of the fantastic work done across the VIP family this year. We are proud to celebrate all of you, our clients, partners, colleagues, and community members. This post from the WordPress.com blog highlights some of this year’s moments and launches from across the Automattic family.

Upcoming Events

  • O’Reilly’s OSCON, which takes place July 18-19 in Portland, OR, is accepting speaker submissions until January 30.
  • LoopConf, an annual WordPress developer conference, is happening February 21-24 in Salt Lake City, Utah. Automatticians Mel Choyce and Dennis Snell will be presenting, along with Human Made’s John Blackbourn. Early bird tickets are still available.
  • Recode’s Code Media, an immersive, two-day media and technology event hosted by Peter Kafka and Kara Swisher, will take place February 12-13 in Huntington Beach, CA.

Send us your news, events, awards, and other info for the next issue. And sign up below to receive these roundups via email:

Sailthru VIP Plugin Updated with Finer Controls

VIP technology partner Sailthru is a consumer interest based personalization platform purpose-built for publishers and retailers. It brings powerful capabilities to WordPress, like high-performance email, onsite personalization, and mobile marketing automation.

The WordPress integration brings it into the WordPress dashboard to seamlessly surface Sailthru and its insights within team workflow.  Site editors can also personalize onsite experiences by using Sailthru insight to post content that is most relevant to their users.

The newly updated plugin, version 3.1, brings more powerful and fine grained controls to the dashboard:

  • Streamlined setup
  • Deploy Sailthru’s latest JavaScript Tag easily to give you greater flexibility on how your site interacts with the Sailthru API
  • Ability to choose between deploying Sailthru JS or just tag manager
  • New fine grain control over source attribution for our list Subscribe Widget and ability to start flows in Lifecycle Optimizer
  • More control over transactional emails
  • Improvements to filters and hooks, giving your developers more control over functionality

VIP clients will find notes on transitioning to the new version in the Lobby(#).

Connect with Sailthru to learn more about how clients use the platform to deliver personalization across multiple channels.

 

 

The WordPress Tool Set Powering the Lions Tour

Note: This is part of a series of posts highlighting talks from the BigWP London meetup at Twitter HQ on the evening of December 7. 

Sotic are a digital agency focused solely on sport, who recently adopted WordPress as their strategic development platform of choice. Senior front-end developer Dan Drave peeled back the curtain on the specialized knowledge and experience they have gained in building digital platforms for some of the biggest brands and governing bodies in European sport. Specifically, Dan’s talk shared the approaches and tools they used to support the British and Irish Lions as they faced the mighty All Blacks (now also running WordPress, by the way) earlier this summer.

The key elements that define Sotic’s approach include:

  • A custom WordPress theme built specifically as a sports CMS foundation
  • Custom Post Types that support unique formats such as quotes and fun facts
  • Advanced Custom Fields to weave the post type fields into templates
  • Sotic Metadata and Widgets that work with their customized API
  • The WordPress REST API

In this clip, Dan explains the mission and functional requirements involved in supporting a high scale sport site such as the Lions Tour:

Watch Dan’s talk in full:

More from this month’s BigWP London:

Capgemini’s Move from Drupal to WordPress

Note: This is part of a series of posts highlighting talks from the BigWP London meetup at Twitter HQ on the evening of December 7. 

Earlier this year, global consulting and technology leader Capgemini completed an impressive replatforming from Drupal to WordPress and to WordPress.com VIP, supported by agency partner Human Made. Parker Ward, global head of digital and content at Capgemini, took to the BigWP podium last week to share highlights of the case study.

The initiative successfully addressed a number of shortcomings of the previous system, from administrative bottlenecks in making changes to a challenging and unfriendly interface that itself caused churn within teams who were required to use it. Where previously the site was dependent on 4 Drupal webmasters, their new WordPress build already had 70 people managing content across 40 markets, with more to follow.

The new WordPress platform also put in place new functionality that will better support the needs of Capgemini’s 200,000 employee global operation. Adding a simple, powerful shared publishing calendar has allowed teams of marketers globally to free up their email inboxes and share an always updated canonical record of what content each team is running, day after day.  Another new feature Parker highlighted involves customized syndication tools that empower local editors to manage their own use of global content and also share content laterally.

In this clip, you’ll hear Parker describe the state of the previous Drupal system and the processes around it, at the time when he was brought on board, and some of the challenges the new WordPress system solved for:

Watch Parker’s talk in full:

More from this month’s BigWP London:

What’s Next for the Liveblog Plugin

Note: This is part of a series of posts highlighting talks from the BigWP London meetup at Twitter HQ on the evening of December 7. 

Jason Agnew, technical director at our agency partner Big Bite, presented an overview of the work they’re doing with us to rebuild and update our popular and powerful Liveblog WordPress plugin, initially released in 2012 and up for a re-release soon.

He started with some perspective on how and why big media companies use Liveblog, to create rolling coverage of breaking news (see: GlobalNews.ca) and high profile events like national elections or the Academy Awards. It’s a fantastic way to host a single, frequently updated page in real time, usually with contributions from a number of writers and editors who may be watching and curating from multiple external locations and sources.

Jason went through some of the advantages of the Liveblog approach over things like Tweetstorms:

  • No item length limitation
  • Support for all kinds of form factors
  • Ability to run more than one at a time
  • Persists after the event without any additional effort

In this clip, Jason talks about the project’s goals and the focus of the next release:

Watch Jason’s talk in full:

More from this month’s BigWP London:

Gutenberg at BigWP London

 Note: This is part of a series of posts highlighting talks from the BigWP London meetup at Twitter HQ on the evening of December 7. 

Fresh from participating in WordCamp US and meeting with several enterprise WordPress teams at big media companies in New York, Gutenberg design lead Tammie Lister (@karmatosed) took the BigWP crowd through an overview of the project and a look at the editor plugin’s latest progress (more background on Gutenberg here).

The strength of WordPress is based on its large, diverse and passionate community of users and developers, and it’s fair to say that passions have been stirred by Gutenberg and its implications. With all development happening in public, it has been easy for anyone with an interest to jump in and participate. The team has welcomed that engagement, providing a range of perspectives that have helped to refine the user experience with each weekly release.

In the clip below, Tammie describes some of the ways the team has brought in feedback and hands-on user participation, including online and via an in person testing booth at WordCamp US.

Watch Tammie’s talk in full:

More from this month’s BigWP London:

Team VIP at WordCamp US 2017

Last weekend, several of us at Team VIP joined the 1,500 people gathered in Nashville, TN for the annual WordPress community conference, WordCamp US. We were there to participate as attendees, but some of us also volunteered and/or led a session. Not only that, but our very own Andrea Bishop took on the huge responsibility of co-organising the whole thing.

If you’ve never been to a WordCamp US or Europe, it’s everything you’ve experienced at a more focused WordCamp, only more intense and with the added benefit of seeing an even wider representation of the WordPress community all around you. It’s thoroughly exhilarating, and exhausting, to be with so many colleagues, partners, and friends for such a concentrated period of time. Here are some of the highlights from VIP’s extended family at WordPress’ flagship event, with links to presentation decks where available.

  • Kickstarting the weekend were Rian Rietveld from VIP partner agency Human Made and VIP client, Digital First Media’s Jason Bahl. Rian went with a great how-to on accessibility testing, including workflow (which is accessible on the Human Made blog) while Jason evangelised – convincingly – about GraphQL.
  • Also of Human Made, Nathaniel Schweinberg talked through how to handle scale with AWS.
  • Friend of VIP and “newmattician”, RC Lations highlighted the importance of contributing to WordPress in the context of journalism.
  • Our very own Ryan Markel spoke about how VIP keeps our clients enterprise applications secure on a daily basis. As another, portable takeaway from Ryan’s talk, you can also check out the page on our site dedicated to WordPress enterprise security best practices.
  • Staying within the Automattic family, our CMO, Chris Taylor provided some thoughts on growth for WordPress, and how the wider community can help WordPress to grow in the enterprise space and beyond.
  • K Adam White, also of Human Made, demonstrated his technical prowess with a very informative talk on Webpack and how to make the most out of builds.
  • Core contributor Gary Pendergast did an excellent job of demystifying Javascript development, and used the exciting Gutenberg project as an example.
  • On that theme, we thoroughly enjoyed Morten Rand-Hendriksen’s well-received talk on Gutenberg.
  • Another core committer and Human Mader, Joe McGill explained how WordPress handles media.
  • Weston Ruter, of VIP partner XWP, took us through concepts and practical examples for building within the Customizer.
  • VIP partner rtCamp sent along Vivek Jain to share his years of experience with clients big and small and how to handle them the human way.
  • Helping to round out the talks, Philip John (yes that’s me, readers) helped to democratise performance by giving non-developers a few tips on WordPress performance.

Of course, the big highlight of the weekend was the annual State of the Word address delivered by WordPress project lead, Matt Mullenweg.

We were excited to lean more about Tide – a collaboration between VIP partner XWP and our friends at Google. Code quality is something we’re super passionate about at VIP and so we’re delighted to see the WordPress project working on a tool to enhance quality across the ecosystem. Come and join us as we get involved!

IMG_20171201_083844.jpg

 

Matt had some folks help him out with the State Of The Word this year (full video) and we were blown away by Matías Ventura’s live demo of Gutenberg – the new WordPress editor experience (more info on what’s coming in Gutenberg). We encourage you to get testing.

Security is another huge passion of ours and so we’re glad to see that the WordPress HackerOne program resulted in 52 solved security bugs, with 39 rewards for security researchers working to make WordPress more secure for everyone.

No WordCamp US would be complete without Contributor Day and members of VIP were happy to contribute, working on – amongst other things – documentation and Gutenberg.

img_0967.jpg

Outside of the main conference it was great to get together with our clients, partners and friends both at our own Happy Hour and the official after party. Ahead of next year in Nashville again, the next chance to join a WordCamp of this size is probably the one in Europe in June. You can already grab one of the early bird tickets or apply to speak through mid-January. We’ll see you there!

Ready to get started?

Drop us a note.

No matter where you are in the planning process, we’re happy to help, and we’re actual humans here on the other side of the form. 👋 We’re here to discuss your challenges and plans, evaluate your existing resources or a potential partner, or even make some initial recommendations. And, of course, we’re here to help any time you’re in the market for some robust WordPress awesomeness.