VIP Cloud Hosting
When the day comes that I get hundreds of thousands of page views all at once, I want to be ready, and nobody knows more about handling massive amounts of traffic than Automattic does.”
Harry McCracken / Editor, Technologizer
As a WordPress.com VIP, you get all the benefits and features of WordPress’s continuously evolving platform and WordPress.com’s rock-solid infrastructure, without the burden of making sure the site is stable, maintained, and secure — that’s our job.
Starting at $3,750/monthApply Now
TechCrunch.com
TechCrunch is a leading technology media property, dedicated to obsessively profiling startups, reviewing new Internet products, and breaking tech news.
Intuit
Every customer, whether an individual or small business, is important. That’s why we work with enterprises of all sizes to scale up their sites so every customer always has access to the information they need.
Features
Software as a Service
With our turnkey VIP infrastructure, you get the WordPress software at its best, leaving you free to create your content, and we’ll take care of all the details: uptime, maintenance, and support are on us.
Bullet-Proof WordPress
Traffic? Bring it on! We serve hundreds of millions of pageviews per day on the WordPress.com grid: over 1,500 servers in three SAS-70 Type II data centers.
Optimization & Security
Our WordPress experts work with your developers to make sure your site’s code is optimized, secure, and fast.
Unlimited Traffic, Bandwidth and Storage
Our pricing is flat—quadruple your traffic at no additional cost.
24/7 IT Support
In case of emergency, we get the phone calls at 3am, not you.
CDN and Hourly Backups
Speed and peace-of-mind, built right in.
Pricing
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One-Time Setup
- $7,500
- per site; if you’re working with one of our Service Partners, setup fees are only $2500/site.
- Setup fees include content migration from your existing WordPress sites.
-
Hosting Prices are per month
-
- $2,500
- for up to 5 sites; additional sites are $500/month each.
- Monthly fees include hosting on the WordPress.com grid with unlimited traffic, bandwidth, and storage.
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Developer Support Prices are per month per person; a minimum of one seat is required.
-
- $1,250
- Basic
- 1 business day response time
- $6,250
- Premium
- 12 hour response time
- Priority Support
- Dedicated Account Manager
- $12,500
- Platinum
- 6 hour response time
- Priority Support
- Dedicated Account Manager
- $20,850
- Enterprise
- 4 hour response time
- One escalation ticket w/1-hour response
- Priority Support
- Dedicated Account Manager
Add-ons
Site & Security Monitoring
Monitor your WordPress.com VIP sites for unauthorized access, and receive detailed notifications when users log into your WordPress dashboard from an unrecognized device. Read more »
$500 per month
Search
Build robust, search-driven web applications using the powerful + flexible elasticsearch software—hosted, managed, and supported by the WordPress.com VIP team.
$2500 setup
$1199 per month
Liveblog
Add instant live blog functionality to your site to handle those events and news stories which need up-to-the-second information delivered to your audience. Turn any post into a live blog with just a click! Read more »
$500 per month
Content Migration
Full service content migration from your existing content management system to WordPress.
$25,000 – $75,000
based on your data structure and current CMS.
Developer Training
Comprehensive developer training and certification. Will teach developers how to build for large-scale WordPress sites, tools for debugging and troubleshooting, and ways to future proof your site with proper coding “The WordPress Way.” Read more »
Online: $2,500 for up to 4 attendees (half day) $625 per additional attendee
On-site: $30,000 for up to 4 attendees (one day) $7500 per additional attendee
Superuser Training
We teach the teachers inside your organization; those who will get the rest of the team up to speed on WordPress and serve as internal experts and/or site administrators. Read more »
Online: $2,500 for up to 4 attendees (half day) $500 per additional attendee
On-site: $15,000 for up to 4 attendees (one day) $2500 per additional attendee
User Training
From mastering media to sharing socially, or simply getting to know the WordPress dashboard, we take your users through the most popular features in WordPress so they can take their content to the next level. Read more »
Online: $2,000 for up to 4 attendees (half day) $500 per additional attendee
On-site: $10,000 for up to 4 attendees (one day) $2500 per additional attendee
Editorial Training
Intensive editorial training for all experience levels. Custom training curriculum will train editors to optimize their editorial workflow within WordPress, utilize advanced formatting and methods, SEO, and WordPress social and mobile tools. Read more »
Online: $2,000 for up to 4 attendees (half day) $500 per additional attendee
On-site: $10,000 for up to 4 attendees (one day) $2500 per additional attendee
FAQ
How do we qualify?
We ask for the following:
- That you have a rockstar in-house developer or work with a top consultant (we can recommend a partner)
- A “Powered by WordPress.com VIP” link on your site
- Standard hooks in your theme for our stats
- Custom or GPL compatible themes/plugins.
- Your tags go into and point to our Tags community
We can’t accept everyone who applies, but don’t be shy—if this sounds like a good fit, get in touch.
How does it work?
Changes to your themes, plugins, and custom code are all managed using Subversion. Our VIP support team reviews every line of code you commit for feedback on performance optimizations, security, and best practices, and they handle all of your deployments as well.
Can we use plugins?
Yes! You can run most plugins, so long as they don’t modify database tables or manipulate the file system. And if a particular plugin isn’t a good fit, we’ll work with you to find a suitable alternative.
We also have dozens of popular plugins from the WordPress community and our Featured Partners pre-installed and ready for use.
What’s your uptime?
Pretty great! WordPress.com has 100% uptime most months — see for yourself on our status page, or this independently monitored availability report.
Is our custom code required to be licensed under the GPL?
No, custom code that you and your team have written from scratch does not require a license; however, we do require any WordPress community themes or plugins that you use on your website to be GPL licensed.
How do we register user accounts?
By default, users registered through VIP-hosted websites are created as WordPress.com users, which means that the millions of users logged in to WordPress.com will also be logged in on your domain, making it easier for them to comment on your site. If you’d like to be able to register your own user profiles or create custom registration fields you’ll need to use a 3rd-party registration service.
